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AI and Automation

We connect your repetitive tasks into end-to-end workflows and build AI assistants and WhatsApp automations that answer customer messages. The systems we build run every day in our clients' businesses.
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WHAT WE DO

What this service covers.

Workflow automation

We connect repetitive tasks between your systems into end-to-end workflows.

WhatsApp automation

We automate welcome flows, notifications and order communication through the official API.

Instagram assistant

We build assistants that understand incoming messages, reply to them and pass requests on to your team.

Human handoff design

We set clear limits for the assistant and make sure the conversation is handed to your team when needed.

Monitoring and alerts

We build systems that catch critical events instantly and report them to the right channel.

AI-powered reporting

We turn your data into regular, easy-to-read summary reports.
AI AND AUTOMATION

Systems that speed up your business and answer your messages.

Instagram DM · Assistant active
Hi, could I book an appointment for tomorrow?
Hi! Of course, we have slots available tomorrow. Would you prefer the morning or the afternoon?
The afternoon, please. Are you free around 3 pm?
3 pm works. I have booked your appointment. If you need to change anything, just message us here.
This conversation is an example; the assistant works 24/7 and hands the conversation to your team when needed.

An AI assistant handles the messages that come to your Instagram: it understands questions, replies in your brand's voice and passes order requests on to your team.

  • Natural, multilingual replies

  • Instant answers to common questions

  • Works 24/7 without interruption

  • Requests passed on to your team

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WhatsApp Business · Automation active
Hi, what's the status of the order I placed yesterday?
Hi! Your order was shipped today. Your tracking number will be sent to this number shortly.
Great, thanks. How many days does delivery take?
It is usually delivered within 2 business days. I will let you know automatically once it is on its way.
This conversation is an example; notifications and replies run on automation.

The system we build handles the messages that come to your WhatsApp line: it answers frequently asked questions and sends order and appointment notifications to your customers automatically.

  • Official API

  • Automatic greetings

  • Order and appointment notifications

  • Replies outside business hours

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System monitoring · All services running
02:14 · Nightly backup completed
06:48 · SSL certificates renewed
08:05 · Traffic spike detected, team notified
09:30 · Weekly report ready
This flow is an example; events are monitored 24/7 and reported instantly.

The monitoring system tracks your servers and sites 24/7, catching downtime, errors and security issues before your visitors notice and alerting you instantly.

  • Downtime and error alerts

  • Weekly reports

  • Automatic backup routine

  • Security monitoring

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How we work

We run every project in four steps. We agree on the scope with you up front and tell you in advance what we will do at each step.
  • Process discovery

    Together we identify which tasks are a good fit for automation.
  • Flow design

    We design the scenarios, exceptions and handoff points.
  • Setup and training

    We set up the system, train the assistants in your brand's voice and test them with real examples.
  • Monitoring and improvement

    We monitor how the system performs and improve it based on real-world use.
WHY ENTRU?

Three things that make the difference.

End-to-end setup

We handle every stage, from needs analysis to going live, and make sure all parts of the system work together.

Continuously monitored systems

We monitor every workflow we build; when a step fails, the right person is notified automatically.

You are always in control

We decide together which tasks run automatically; critical decisions always go ahead with your approval.

YOUR NEXT SYSTEM
Let's build your next system together.

Let's review your project together and map out a concrete plan.